Our WhatsApp Live Agent service allows your support or sales team to interact with customers in real time. Instead of handling messages manually or with bots alone, Live Agents bring the human touch into the conversation - solving complex queries, building trust, and closing deals faster.

Live Agent support is ideal for businesses where personalized communication makes the difference - like real estate, healthcare, travel, or high-ticket e-commerce. Customers prefer to engage over WhatsApp, and having a live person reply instantly boosts satisfaction rates significantly.

Our platform allows you to assign chats to agents, monitor live conversations, track response times, and view chat history. You can manage your entire customer service team within a centralized WhatsApp interface, complete with supervisor-level access.

Combined with Chatbots, this service offers a hybrid approach: bots handle common questions, and agents jump in when needed. It maximizes efficiency without compromising on the customer experience.

Whether you want to support product inquiries, guide purchases, or troubleshoot issues, our Live Agent system for WhatsApp offers a scalable, professional, and secure solution for businesses of any size.

Real-Time Messaging Interface - Allow your agents to chat with customers instantly through a user-friendly dashboard.

Multi-Agent Support - Assign multiple agents across departments (sales, support, billing) under one platform.

Live Monitoring & Supervisor Access - Managers can view active chats, track quality, and monitor agent performance.

Response Time Tracking - Measure how quickly your team responds and optimize support efficiency

Multi-Device & Multi-Language Support - Access the platform from any device and support customers in their preferred language.

Build Trust with Human Interaction : Provide the human touch where it matters most - boosting loyalty and conversions.

Handle Complex Customer Needs : Resolve high-priority, sensitive, or technical issues more efficiently.

Boost Conversion Rates : Real-time responses increase sales opportunities and reduce drop-offs.

Secure & Compliant Communication : Ensure customer privacy and data protection in every conversation.

Real Estate - Live discussions for property inquiries, site visits, and client follow-ups.

Healthcare - Support for appointment booking, medical queries, and test results.

E-Commerce & Retail - Assist users with product selection, return policies, and order tracking.

Travel & Hospitality - Provide itinerary updates, hotel bookings, and customer support in real-time.

Education - Engage with prospective students, answer admission questions, and more.